**Job Vacancy – IT Officer**

**Almutahida Packaging Materials Industries Co. Ltd.** is looking for an experienced and skilled **IT Officer** to join our team.

 **Location:** Al-Hilla – Al-Mahaweel, Babylon, Iraq

 **Key Responsibilities:**

 **Desktop & Hardware Setup**
• Install and configure Windows OS on new PCs and laptops.
• Set up and configure printers, scanners, monitors, and other peripherals.
• Perform hardware troubleshooting and repairs.
• Maintain PC naming conventions and asset tagging.

 **System & Application Setup**
• Install, configure, and update software applications.
• Apply Windows updates and security patches.
• Configure user profiles, permissions, and Group Policies.
• Manage OS and software licenses.

 **Inventory Management**
• Maintain IT asset inventory, including hardware, software, and licenses.
• Track equipment allocation to employees and departments.
• Conduct periodic physical audits of IT assets.
• Manage stock of spare parts, cables, and IT consumables.

 **Documentation**
• Maintain SOPs for IT processes.
• Document network diagrams and system configurations.
• Maintain records of IT tickets, incidents, and resolutions.
• Update user manuals and onboarding guides.

 **Windows Server Management**
• Install, configure, and maintain Windows Server environments.
• Manage server roles including File Server, Print Server, DHCP, and DNS.
• Perform regular backups and support disaster recovery planning.
• Monitor server performance and health.

 **Domain Controller Administration**
• Manage Active Directory users, groups, and Organizational Units (OUs).
• Implement and enforce Group Policy Objects (GPOs).
• Manage user authentication and access control.
• Manage password policies and account lockouts.

 **CCTV Management**
• Install, configure, and maintain CCTV systems.
• Monitor camera functionality and storage capacity.
• Manage footage backup and retention policies.
• Troubleshoot CCTV connectivity and recording issues.

 **Network Administration**
• Configure and maintain routers, switches, and firewalls.
• Monitor network performance and bandwidth usage.
• Set up and troubleshoot LAN, WAN, and Wi-Fi connectivity.
• Implement network security measures including VPN and VLAN.

 **Operational Duties**
• Provide first and second-level IT support to employees.
• Respond to and resolve IT helpdesk tickets and technical issues.
• Ensure data backup and business continuity.
• Coordinate with vendors for IT repairs and procurement.
• Enforce IT policies and cybersecurity best practices.
• Prepare IT status and incident reports for management.

 **Requirements:**

• Minimum **4 years of experience** in IT / Technical Support.
• Strong knowledge of **Windows OS, Hardware, Software, and IT troubleshooting**.
• Hands-on experience with **Windows Server and Active Directory**.
• Good knowledge of **Networking, LAN/WAN, Wi-Fi, DHCP, DNS, VPN, and VLAN**.
• Experience with **CCTV systems**.
• Experience in IT asset management and documentation.
• Good knowledge of **Microsoft Office applications**.
• Strong problem-solving and communication skills.
• Experience in a **manufacturing / industrial environment** is preferred.

 **Residence:** Candidates from **Baghdad or Al-Hilla** are welcome to apply.

 **Salary:** Starting from **$1,000**, depending on experience and qualifications.

 **Working Schedule:**

 Saturday – Thursday
 8:00 AM – 5:00 PM
 1-hour break
 Lunch meal provided
 Company transportation provided at the company’s expense

 **To Apply:**

Please send your CV to:
 **07890966177**