🗺 Leena AI: From HR chatbot to the agentic enterprise
• Leena AI hit $20M+ ARR with 3x growth in 12 months after a full 2024 rebuild into an agentic architecture.
• The platform now deflects 70% of enterprise IT/HR tickets, nearly double what pre-LLM tech could do.
• Running two LLMs in parallel cuts hallucination risk from ~3% to 0.09%.
• Pricing shifted from per-employee fees to a platform fee plus consumption, including some outcome-based deals.
• Customers include Coca-Cola and MongoDB; payroll automation is next on the roadmap.
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